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At FitnessDigital.ie compromise is important. We promise fast and excellent service before and after sales. Please have a look at our terms and conditions in order to know what the advantages of being a client are .

BEST PRICE GUARANTEE

We promise best price guarantee before and after sales. If you find the same like-for-like product offer at a lower price within 15 days after your purchase, we WILL REFUND THE DIFFERENCE .

Of course we do have some terms and conditions that you will probably find acceptable:

The product you compare with must have been sold under the same conditions as the ones we use, which means ONLINE in UK. Do not forget that a foreign store, even on-line, will not be able to offer the same after sales service nor the same guarantee as we do.
The product you have found at a lower price has to be exactly the same as the one you have bought at our store,which means new, in its original packaging, without being used and with its official guarantee.
Our price promise does not include prices of products sold on auction websites.
Sale prices are not included. This means you cannot compare our prices to prices offered at the clearance sale and/or end-of-season sales.

RETURNS WITHIN 7 DAYS OF DELIVERY

1.- Collection of faulty products
In case an item is found faulty upon delivery, we will arrange to have it collected free of charge. The item MUST be returned in its original packaging, and then be packed in secure appropriate packaging. Please note that the item must be available for collection within 24 hours of you letting us know it is faulty.
Once the item is received back at Fitness Digital, we will inspect it, and if necessary arrange to send out a new one. Your invoice is your proof of purchase and has to be send back to us together with the item. If any item received when purchasing is found to be missing on inspection, you will have to pay for it in full.
If the product is NOT found faulty on inspection, we may send it back to you and carriage costs will be payable by you.
Please note that you could be asked to contact the manufacturer/supplier directly for faulty products, to give you the best service possible. In this case, your invoice is your proof of purchase.
2.- I don’t like the item or I ordered the wrong size or colour
If you are not fully satisfied with your product, you can return it. Just call us or send us an e-mail, and we will arrange to have the item collected. In this case, -15 pound carriage costs will be payable by you.
The item MUST be returned in its original packaging, and then be packed in secure appropriate packaging. Once the item is received back at FitnessDigital.ie, we will inspect it to make sure it has not been used and is in good condition. If any item received when purchasing is found to be missing on inspection, you will have to pay for it in full.
Your invoice is your proof of purchase and has to be send back to us together with the item.
In order to return your good, please contact our customer service department by sending an e-mail to customercare@fitnessdigital.ie so that we can start the collection procedure. We will credit your purchase (-15 Pounds carriage costs) immediately upon receipt of the returned item.
Please note we will not accept goods returned in non-original or damaged packaging.
3.- I have received an incorrect item
In case you receive an item that is different from the one you ordered, we will arrange to have it collected free of charge. The item MUST be returned in its original packaging, and then be packed in secure appropriate packaging. Please note that the item must be available for collection within 24 hours of you letting us know it is incorrect.
Once the item is received back at FitnessDigital.ie, we will inspect it to make sure it has not been used and is in good condition. If any item received when purchasing is found to be missing on inspection, you will have to pay for it in full.
Your invoice is your proof of purchase and has to be send back to us together with the item.
In order to return your good, please contact our customer service department by sending an e-mail to customercare@fitnessdigital.ie so that we can start the collection procedure.
We will send out the correct product immediately upon receipt of the returned item. Of course, carriage costs will be fully paid by us.
Please note we will not accept goods returned in non-original or damaged packaging.
4.- Gifts
Any gifts received when purchasing the returned product MUST also be returned, or paid for in full.
5.-Short deliveries and damage to packaging received
When the transport company delivers your order, it is very important to check it.
Please COUNT the pieces you receive and look for DAMAGE to the packaging. If the number of boxes you receive is different from the number of pieces on the carrier’s delivery note, DO NOT ACCEPT DELIVERY.
If the packaging is damaged, DO NOT ACCEPT DELIVERY, or NOTE DAMAGE TO PACKAGING on the delivery note next to your signature.
Signing the delivery note means that you accept the order; your signature is an acceptance that you have received all the pieces and that the packaging was in good condition.
Please contact us as soon as possible if there are any problems upon delivery.
In case you need after sales service, please contact us by sending an e-mail to sat@fitnessdigital.com. Your e-mail will be answered within 48 working hours by a member of our staff. In order to help you as soon as possible, please do not forget to tell us.

In case you need after sales service, please contact us by e-mail sat@fitnessDigital.com. Your e-mail will be answered within 48 working hours by a member of our staff. In order to help you as soon as possible, please do not forget to tell us:

Your name
Model
Invoice number

WE MAINTAIN THE SAFETY OF YOUR PERSONAL INFORMATION

FitnessDigital.ie We promise to maintain the safety of your personal information and will not transfer to outside parties your personally identifiable information. .
Besides, we will just collect the information we consider necessary to make your purchase a success and to deliver the purchased product as soon as possible.
Any of the information we collect from you will be kept by Fitnessbit SL , even if you do not complete your registration. The information may be used, for example, to contact you and ask you why you have decided not to complete registration or not to place an order.

SAFE SHOPPING

We offer secure and easy purchase. While shopping, you can see the final price of your purchase and the terms, conditions, promotions, free delivery/carriage costs, product related gifts and much more. Remember: good and uncomplicated sales as well as after sales are very important to us.

YOU DESERVE GOOD SALES AND AFTER SALES SERVICE

We wish to be your shop of reference for all your purchases of fitness and health equipment, a store where you can buy securely, comfortably and at any time. We consider that clear information is important to satisfy our clients before and after sales. This is one of our fundamental ideas.
Therefore, we want to make clear that all the products we sell are covered by a manufacturers guarantee of 2 years, so that we can solve any possible incidence as soon as possible, with the help of the manufacturer.

Terms and conditions and privacy policy

Unless otherwise agreed to in writing, the following terms and conditions present on this site apply to all commercial transactions for goods or services at www.fitnessdigital.ie, with authorized person FitnessBit S.L..,legally registered company in .... (CIF: B01410455).

FitnessBit S.L. reserves the right to change commercial offers on the website (modifications of products, prices, promotions and other commercial or service terms and conditions) at any time, as long as those modifications do not apply to previously hired services.

FitnessBit S.L. tries at all time to offer you correctly printed information. In case you find any printing errors, please try to understand that FitnessBit S.L. did not do this on purpose, and will try to correct the error immediately. If you find any printing error in our pricelist, and your purchase is based on the price containing this error, FitnessBit S.L. will inform you about this. Of course you can cancel the order without being charged for the expenses.

You could sometimes find provisional product information on our website www.fitnessdigital.ie. In case the information does not apply to the product shown, you can cancel the order without being charged for the expenses.

FitnessBit S.L. is not directly or indirectly responsable for any of the product information or expression content shown at www.fitnessdigital.ie. The manufacturer or supplier of the product is responsible for this at any time. The client understands that FitnessBit S.L. is a mere intermediary.

1.- Identification and activity of FitnessBit S.L.
FitnessBit S.L. resident at Avda. de Los Olmos 1, Edif. Inbisa D4, Of. 015, 01013, Alava (Spain), (CIF: B01410455), VAT REGISTRATION Number ESB01410455, registered at the commercial register of Alava, Volume 1285, Book 0, Page 76, Page VI-12026, according to the Law 34/2002, of 11 July, the Information and Electrotechnical Commercial Society Services inform that they are owner of www.fitnessDigital.ie, and that the website is their domain.

2.- On-line sales
To purchase, please add the articles you want to buy to the "shopping basket" and follow the instructions shown. To finish this process, which includes registration of your personal information so that we are able to identify who you are, the order will be transmitted to FitnessBit S.L. in order to be processed. You can choose to receive confirmation of your order by e-mail.

3.- Applicable taxes
VAT (VAT) is included in the prices on display at FitnessBit S.L.. This condition does not include any natural or legal person from outside the European Union VAT.

4.- Payment means
You have different methods to place your order: by credit card (MasterCard, Visa y Visa Electrón), Cash On Delivery, transfer or others. In some cases we might ask you to use a certain payment means, in order to prevent possible fraude FitnessBit S.L.. This could, for instance, be the case if the identification of the customer is not complete or does not look confidential. Pleas note that the Cash On Delivery option is NOT available for any orders of Marcy Products.

5.- Delivery service and carriage costs
FitnessBit S.L. sends its orders to the client with transport company UPS or any other urgent transport company. The delivery date depends on availability of the product and the area it has to be sent to. Updated delivery time and carriage cost information can be seen on our site at "Carriage costs and Delivery time".

6.- Customers rights and return policy
To qualify for the 7 day return option, the client has to let us know the wish to cancel the contract by any means of communication and within stipulated time. The returned order will be collected by FitnessBit S.L.. Items for collection must be packed with the original delivery note or invoice issued by FitnessBit S.L.

In the event of an item being received that either develops a fault or is found to be faulty upon delivery, reparation or replacement of the product, please note the following: both reparation and replacement are free of charge; that means that you may return it (in its original packaging, freight prepaid) to us, and in case of reparation, labour and spare parts are covered by the guarantee
Please note that most products on our web site are covered by a two-year guarantee.
To qualify for this guarantee the customer must advise us within two months after finding out the product is faulty.

1.- Collection of faulty products
In case an item is found faulty upon delivery, we will arrange to have it collected free of charge. The item MUST be returned in its original packaging, and then be packed in secure appropriate packaging. Please note that the item must be available for collection within 24 hours of you letting us know it is faulty.
Once the item is received back at Fitness Digital, we will inspect it, and if necessary arrange to send out a new one. Your invoice is your proof of purchase and has to be send back to us together with the item. If any item received when purchasing is found to be missing on inspection, you will have to pay for it in full.
If the product is NOT found faulty on inspection, we may send it back to you and carriage costs will be payable by you.
Please note that you could be asked to contact the manufacturer/supplier directly for faulty products, to give you the best service possible. In this case, your invoice is your proof of purchase.
2.- I don’t like the item or I ordered the wrong size or colour
If you are not fully satisfied with your product, you can return it. Just call us or send us an e-mail, and we will arrange to have the item collected. In this case, -15 pound carriage costs will be payable by you.
The item MUST be returned in its original packaging, and then be packed in secure appropriate packaging. Once the item is received back at FitnessDigital.ie, we will inspect it to make sure it has not been used and is in good condition. If any item received when purchasing is found to be missing on inspection, you will have to pay for it in full.
Your invoice is your proof of purchase and has to be send back to us together with the item.
In order to return your good, please contact our customer service department by sending an e-mail to customercare@fitnessdigital.ie so that we can start the collection procedure. We will credit your purchase (-15 Pounds carriage costs) immediately upon receipt of the returned item.
Please note we will not accept goods returned in non-original or damaged packaging.
3.- I have received an incorrect item
In case you receive an item that is different from the one you ordered, we will arrange to have it collected free of charge. The item MUST be returned in its original packaging, and then be packed in secure appropriate packaging. Please note that the item must be available for collection within 24 hours of you letting us know it is incorrect.
Once the item is received back at FitnessDigital.ie, we will inspect it to make sure it has not been used and is in good condition. If any item received when purchasing is found to be missing on inspection, you will have to pay for it in full.
Your invoice is your proof of purchase and has to be send back to us together with the item.
In order to return your good, please contact our customer service department by sending an e-mail to customercare@fitnessdigital.ie so that we can start the collection procedure.
We will send out the correct product immediately upon receipt of the returned item. Of course, carriage costs will be fully paid by us.
Please note we will not accept goods returned in non-original or damaged packaging.
4.- Gifts
Any gifts received when purchasing the returned product MUST also be returned, or paid for in full.
5.-Short deliveries and damage to packaging received
When the transport company delivers your order, it is very important to check it.
Please COUNT the pieces you receive and look for DAMAGE to the packaging. If the number of boxes you receive is different from the number of pieces on the carrier’s delivery note, DO NOT ACCEPT DELIVERY.
If the packaging is damaged, DO NOT ACCEPT DELIVERY, or NOTE DAMAGE TO PACKAGING on the delivery note next to your signature.
Signing the delivery note means that you accept the order; your signature is an acceptance that you have received all the pieces and that the packaging was in good condition.
Please contact us as soon as possible if there are any problems upon delivery.
In case you need after sales service, please contact us by sending an e-mail to sat@fitnessdigital.com. Your e-mail will be answered within 48 working hours by a member of our staff. In order to help you as soon as possible, please do not forget to tell us.

If the product delivered by FitnessBit S.L. is different from the one the client has requested, we will arrange to have this item collected and send out the product requested free of charge.

In case you have a problem related to the return of your order, please contact our client service by sending an e-mail: customercare@fitnessdigital.ie or on the following phone number comming soon.

7.- Obligations of the customer
The customer promises to www.fitnessdigital.ie to give correct information when filling out the registration form, and to keep this information updated .
At the same time, we promise to maintain the safety of your personal information.
We do not collect any information from anyone who is under the legal purchase age of ...... without permission of the parents.

8.- Safety and confidentiality
FitnessBit S.L. promises safety and confidentiality at any time.
FitnessBit S.L. promises to maintain the safety of your personal information, address, payment means or any other type of information given to us by our clients (Framework Law 15/1999, of 13 December of Data Protection).
Any information we collect from you or your employees at FitnessBit S.L., will be registered in our data base and FitnessBit S.L. is reponsible to maintain the safety of this information.

According to Framework Law regulations 5/1992, of 29 October, modified by Framework Law 15/1.999, of 13 December, of Personal Data Protection (LOPDP), the information FitnessBit S.L. collects from you at "My account" or "Sign in" will only be used to process transactions and send periodic e-mails. FitnessBit S.L. promises to maintain the safety of your personal information according to the previously quoted Legal Text. In case the information is used in any other way, previous consent from the customer will be necesarry.The customer can see his data file at any time, in order to ask for changes, corrections or cancellations. In order to do so, the client must ask for this change or cancellation in writing, by sending a letter to FitnessBit S.L., previously quoted.

We would also like to inform you that the personal information given to us by filling out the regsitration form, will be automatically included in our data base in order to provide the service requested. You can at any time see your data file in order to change it at the "My account" section after identifying who you are. If you wish to cancel your personal file, you may contact our client service customercare@fitnessdigital.ie.

Our on-line store FitnessBit S.L. is registered under the identification authority of sites so that its browser can confirm identity of the store FitnessDigital.ie before sending any transactions. With this technology:

· The identity of our site is automatically confirmed before giving out any information requested by the customer to complete orders placed online.

· Your personal information is satisfactory and your browser will be informed (before sending any personal information) that the sight might not be secure and should be avoided.

We promise to maintain the safety of your personal information, according to the law.

It is necessary for us to use cookies that our service provider transfers to your computers hard drive in order to understand and save your preferences for future visits atwww.fitnessdigital.ie. You can configurate your browser in order to see entrance of cookies on your screen and prevent transfer of cookies to your hard disc. For more information, please consult the instructions of your browser.

Any of the information we collect from you will be kept by Fitnessbit SL , even if you do not complete your registration. The information may be used, for example, to contact you and ask you why you have decided not to complete registration or not to place an order.

9.- Applicable legislation and jurisdiction
All sales and purchases with FitnessBit S.L. are subject to English law.
Those general conditions are subject to English Law. Parties must respect them voluntarily in order to solve problems, without appealing to any other law, court of justice or the tribunal of the customer's district. Aa affiliated of ONLINE CONFIDENCE and following the present General Conditions and Terms, and following those Terms and Conditions contained in its Code of Ethics about commercial agreements and advertising, personal data and non-adults protection,; users may go to the extra-judicial service provided through ONLINE CONFIDENCE (www.confianzaonline.es) in the Advertising Jury and National Consumers Chamber