I need spare parts

If you need spare parts for your machine, use the form * from your customer area. Click on "My orders", then on "See details'' beside the concerned product and then on "Aftersale. Alternatively, contact us through the form.

If you need help finding the manual, contact us.

For incidence related to the following brands' machines, we need the following additional information:

• Nordictrack, Proform, Weider and Weslo: Serial No. and Model No. (find it on a sticker on the machine itself and/or in the instruction manual)
• Reebok/Adidas: Serial number (you will find it on a sticker on the machine itself)
• Salter: Serial number

Remember that the invoice of purchase is necessary to claim the warranty of your goods. We remind you that you can download the invoices of your orders in the customer area.

If the warranty of your product expired and you need a quote to get it repaired, contact the manufacturer directly, in the manual you will find their contacts. If you don't have it, we will provide it to you.