What is the guarantee of a product?

With a few exceptions, all products have 2-year warranty.

Find out what the warranty of our items does cover in the "Guarantee" section.

Most items has 2-year warranty, with some exceptions:

Domestic Line

  • 2-year warranty for home/personal use.
  • This type of machine located in a professional environment will lose its warranty.

Semiprofessional Line

  • 2-year warranty for home/personal use.
  • 1-year warranty for small gyms in hotels, spas, urbanizations, beauty centers, company gyms...
  • 6-month warranty for large gyms and fitness centers.

Professional Line

  • 2-year warranty for home/personal use.
  • 1 year for use in other locations.

 Electrostimulation accessories 

  • 6-month warranty on (battery, electrodes, charger and cables).

 Sports watches and heart rate monitors

  • 1-year warranty on elastics and straps.
  • 6-months warranty on batteries.
  • 6 months guarantee on electrostimulation accessories (battery, electrodes, charger and cables).

If a product has a guarantee period of more than 2 years, this will be stated in the product description. The guarantee is valid from the date of receipt of the product.

Sometimes a 6-month warranty applies for wear parts; if so, this will be stated on the warranty sheet in the product manual.

If you still have any doubts, please contact us for further information.

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